Friday, January 2, 2015

Security Metrics, A Beginner's Guide

One of my Christmas presents this year was the book, Security Metrics, A Beginner's Guide by Caroline Wong.



I have been looking into expanding our security program and taking a larger role within my organization and I really believe that by incorporating security metrics into our program and my professional growth, that I will be not only able to continue on the path of my own professional growth, but also to improve our security footprint at my organization.

I am still waiting on the book and am expecting it on Monday, so there will likely be more information to follow, but I did watch a great quick talk from Caroline on YouTube, and took some notes that I will be using for my review.  Both a link to the video on YouTube and my notes are below.  Thanks Caroline for all of the information that you have already provided, as well as all that information that I will be able to glean from this book! 

RSA Conference 2011 - Security Metrics:  A Beginner's Guide

 Notes:

Why measure Security Metrics?
  •  Limited resources
  •  Measure the effectiveness of your information security activities to assure you that you are getting value
  •  Measurements, allow to show continuous improvement.
  •  GETTING BETTER
  •  Outcomes oriented.
    •  The question isn’t what are you doing, it’s what have you accomplished.
  •  Lends itself to goal setting.
  •  Gathered data allows to make better decisions
  •  Gathered data allows to justify spend.
  •  DON’T COLLECT DATA ON SOMETHING YOU ALREADY KNOW
  •  How do you use data to energize people to drive change in their behavior?
    • Going beyond the security team, the stakeholders and sponsors. 
    • Security Metrics program can help to make sure that other stakeholders have an understanding of what we are trying to accomplish.
How to get started

  • To determine, what security metrics should be for my company, examine the environment
  • For all organizations, security metrics will likely be specific to that particular organization.
    • Compliance
      • PCI
      • HIPAA
    • Tools
      • Determine what tools you have already that you can collect metrics from.
    • Zero in on targets for improvement.
    •   REMEMBER:  There are lots of ways that we can improve, so trying to focus on all of them at once is a sure fire way to not improve meaningfully in any single way.
    •  Step 1:  Narrow in on one or two or 3 target areas to focus on
      •  SET A BASELINE!
      •  If you don’t know where you’re starting, you can’t possibly know how far you’ve come!
    •  Step 2:  Set clear goals that you want to accomplish
      • If you don’t know where you’re going, it doesn’t matter where you’re starting!
      •  Useful Metric for Goals - S.M.A.R.T. Metric System
        • Specific
        • Measurable
        • Actionable
        • Reasonable
        • Time Based
    •  Step 3:  Continuously and consistently measure and report your progress.
      •  Checking in with stakeholders
      •  Adjusting expectations to make sure they remain reasonable
Choosing the right areas to focus on?  Where do I begin?
  •  What’s important to your business?
    • Compliance
      • PCI, HIPAA, etc.
        • Are we in a position to pass the next audit?
    •  Risk
      • What are our most high profile risk areas?
      • How well are they protected?
      • How important are they to the business?
      • Build metrics to tell this story!
    •  Enabling your business!
      • What are the critical information assets
      •  Who is responsible for managing these assets
      •  What is the lifecycle for these assets
  •  What’s broken and needs fixing?
    •  Process - Process improvements should not be overlooked!!!!  Security is not a checklist!
      •  How can we improve our security processes?  How do we improve our IT processes?
        •  To assist with this, document our processes.
        •  Do all people agree to the same steps.
        •  Are they performed consistently?
        •  Verify SLAs
      • EXAMPLES:
        • Exceptions Process
        • Vendor Assessment Process
        • Vulnerability Management Process
        • Business Continuity Assessments
    • Technology
      •  Security Technology
        •  What’s the coverage?
        •  Does it work when off the network?
        •  Where are the gaps?  Sniff them out.
      •  Non-Security Technology
        •  Is the data stored adequately protected?
        • What is it?
        • Where is it?
      • Audit Findings
        •  Develop metrics around the audit findings
  •  What’s basic?  What’s expected?
    •  Hot things in the news?
      •  Big vulnerabilities?  Thank Hearbleed, Poodle, etc.  Are we able to scan for this vulnerability?  Know your threat footprint and be able to speak about it.
  • What’s new?
    • What are you developing that are new processes?
 Practical Advice for starting with Security Metrics
  •  Fix processes before you automate them.  Don’t automate a broken process!
  •  Key messages for specific audiences.  Your stories need to be keyed towards the specific audience for your talk or report.
    •  List people you may meet with, and what types of metrics might they be interested in?
      •  CFO
        •  Might be interested in the justifiction for your security program
        •  How many people are on the team?
        •  How much are you spending?
        •  Benchmark data comparing other industries
      • CTO
        •  Patch and vulnerability management
        • Scanning processes
  •  Be EXTREMELY CLEAR with defining your goals.
  •  Start reporting immediately.
    •  Show the data right away, even if it’s not perfect.
  •  Be patient and be purposeful.
    •  If you discover that something is wrong, that you didn’t know about before, take it as an opportunity to improve!
Resources:
Keep growing!

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